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172 Gray Road (Rte 100)
W. Cumberland, ME 04021
Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (207)829-4090.
Our hospital is open Monday to Friday from 7:00am to 6:00pm. On Saturdays we are open from 7:00am until 1:00pm. The clinic is closed on Sunday accept for boarding drop off and pick ups from 8:00-9:00am.
2. Do I need to have an appointment?
Yes, patients are seen by appointment.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover and Care Credit.
4. Can I make payments?
Payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 5 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic at the time of surgery. It tests the organ functions and blood counts of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 12-14 days following the surgery, though most surgeries are completed with dissolveable sutures placed under the skin that don't need to be removed.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent urine spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
Yes, we do boarding for both dogs and cats. We also provide dog daycare M-F.
10. What are your kennels like?
Our dog kennels are all indoor. The dogs are allowed outside in the playground for play and socialization while they are boarding. The cat boarders are housed in a separate area upstairs away from the dogs, with clear-backed (to watch the birds) multi-level cages, heated floors, and separate individual bathrooms for the litter box. We ask that you bring your pet's food to lessen the chance of stomach upset. We do provide beds but you are welcome to bring your own pet's bed to help them feel more at home.